Kerux vs ZendeskThe BYO-AI-key helpdesk vs.
The BYO-AI-key helpdesk vs.
the enterprise metered model
Here's what changes when you control your own AI key.
Try Kerux free — 30 days, no card| Dimension | Kerux | Zendesk |
|---|---|---|
| AI pricing | Bring your own API key — pay your AI provider directly, cents per ticket | Meters “automated resolutions” with tiered monthly allowances, then paid overage — on top of seats |
| Seat pricing | Flat per agent, from $29/month — never marked up | Per-agent seats, with AI resolutions billed on top |
| Bill predictability | Priced per agent only — AI usage never changes your bill | Variable — resolution overage is added on top of seats |
See the difference yourself
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